Legal
Privacy Policy
How Shaw Minerals Limited handles personal information collected through this website. Last updated 9 August 2026.
1. Who we are
Shaw Minerals Limited (“Shaw Minerals”, “we”, “us”) is a minerals exploration, production and trading company founded in 1987, with offices in the United Kingdom, the United States and Canada. This policy explains how we handle personal information collected through shawminerals.com.
For any privacy question, or to exercise the rights described below, email info@shawminerals.com or write to us at 562 Commercial Rd, Greater London, E14 7JD, United Kingdom.
2. Information we collect
We keep data collection to the minimum needed to respond to enquiries and operate the site.
- Information you send us: your name, email address, company and the content of any enquiry you email or submit to us.
- Technical information: IP address, browser type, device type, referring page and the pages you view, collected automatically by our hosting and analytics providers.
- Cookie data: the preferences described in our cookie section below.
3. How we use your information
- To respond to gemstone, metals and alloy enquiries and to prepare quotations.
- To manage our commercial relationship with buyers, partners and suppliers.
- To keep the website secure, available and free of abuse.
- To understand, in aggregate, which pages and products attract interest.
- To meet legal, accounting, sanctions-screening and anti-money-laundering obligations that apply to minerals trading.
4. Lawful basis
Where UK and EU data protection law applies, we rely on our legitimate interests in running and promoting a minerals business, on the performance of a contract when you trade with us, on your consent for non-essential cookies, and on legal obligation where record-keeping or compliance screening is required.
5. Sharing your information
We do not sell personal information. We share it only with our website hosting and analytics providers, our professional advisers, logistics and assay partners where an order requires it, and with regulators or law enforcement where we are legally required to do so.
6. International transfers
Because we operate offices in the United Kingdom, the United States and Canada, your information may be accessed by colleagues in any of those locations. Where information leaves the UK or EEA, we rely on adequacy decisions or standard contractual clauses to protect it.
7. Retention
Enquiry correspondence is kept for up to 24 months from our last contact with you. Records relating to completed transactions are kept for as long as tax, customs and anti-money-laundering law requires. Aggregated analytics data is retained in non-identifying form.
8. Your rights
Subject to local law, you may ask us to:
- Give you a copy of the personal information we hold about you.
- Correct information that is inaccurate or incomplete.
- Erase information we no longer have a reason to keep.
- Restrict or object to how we use your information, including direct marketing.
- Withdraw consent for non-essential cookies at any time via the Cookie settings link in the footer.
10. Security
We use encrypted connections, access controls and reputable service providers. No website can be completely secure, so please do not send sensitive commercial or identity documents by unencrypted email without agreeing a secure method with us first.
11. Changes to this policy
We may update this policy as our services or the law change. The revision date at the top of this page always shows when it was last updated.